Every capability your governance team needs, in one platform.
DecisionGuard spans five disciplines — Monitor, Investigate, Configure, Govern & Comply, and Adoption — built around the operational realities of insurance: high-volume event streams, regulated workflows, and the need to defend every decision.
Continuous, real-time visibility across every decision stream.
Stream-level monitoring across claims, policies, and underwriting with configurable severity tiers.
Sub-minute alert delivery with an in-app notification bell scoped to each user's role and queue.
Org-level briefings synthesize 30 days of activity into ranked patterns, recommendations, and focus areas.
Queue depth, time-to-resolution, leakage trends, and investigator throughput in one dashboard.
Turn signals into defensible, structured outcomes.
Promote alerts into investigations with timelines, evidence chains, comments, and SLA tracking.
Generate examiner-ready narratives that synthesize evidence, decisions, and outcomes on demand.
Human-in-the-loop approvals and overrides on automated decisions with full separation of duties.
Operations-team owned configuration — no engineering tickets.
Build, version, and toggle detection rules. Test against historical data before activating in production.
Codify tribal knowledge into ordered response steps that investigators attach to any case.
Stream events from upstream policy, claims, and underwriting systems via webhooks or scheduled pulls.
Submit any payload to /api/public/decisions/evaluate and see exactly how rules and AI would respond.
Audit-grade trust built into the operational fabric.
Every status change, role grant, rule edit, and override — filterable by entity, actor, and time.
Filter-aware CSV and packaged JSON exports (with manifest) designed for examiners and reinsurers.
Row-level security enforced at the database layer ensures data never crosses tenant boundaries.
Investigator, supervisor, auditor, super-admin — granular roles with org-level management UI.
Onboarding and support designed for first value in days, not months.
First-run dashboard widget tracks integrations, rules, playbooks, and team invitations to first value.
Categorized, searchable guides for every module — no context switching to external docs.
See it on your data.
We'll connect a sandbox to your sample data and walk through detection, investigation, governance, and reporting end-to-end.